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 Privacy Policy

FlowerShop18 is committed to protect the privacy of our customers. We consider it is important that our customers fully understand the terms and conditions under which FlowerShop18 uses the information we collect from them through the use of our website www.flowershop18.in. We recommend you to read our Privacy Policy carefully to understand how we use and protect your personal information. We hereby guarantee that we will never share your personal information with any third party unless as mentioned in the policy. Any changes in the policy will be updated on the website, without any prior notice to customers.

1. What information is collected by FlowerShop18?

With the focus to provide improved products and services, FlowerShop18 collects two types of information about the customers.

Personally Identifiable Information: It refers to any information that represents specifics about who you are. Such information is important when you register on our website, order a product or service, communicate with us, fill out online surveys or volunteer information such as by using our Reminder Service. It includes your name, telephone number, mailing address, email address, and other contact and identification information.

Non-Personally Identifiable Information – Such type of information does not identify an individual specifically. Depending on the way you use our website, we gather certain information about you, which is aggregated and analyzed for different applications. Such information may include the IP address of your computer, what browser you are using, the URL from which you just visited our website, and which URL is next to go.

2. How do FlowerShop18 collect information from customers?

FlowerShop18 gathers information about customers in the following ways:

  • Shopping
  • Ordering
  • Track/modify orders
  • Corporate account
  • Cookies and clear GIFs
  • Online surveys and polling
  • Promotional emails and newsletters
  • Third party data and contact information
  • Affiliate programs 

3. How do FlowerShop18 uses customer information being collected?

Customer’s information will be used for the following purposes:

  • To provide superior quality products and improved services
  • To provide enhanced customized online shopping experience
  • Market analysis
  • To communicate the purchase and delivery status to the customer
  • To send new product updates, promotions, and festival offers
  • Analysis of aggregate customer behavior
  • To customize the layout and content of our pages to cater to the needs of individual customers 

4. With whom we share customer information?

Unless as otherwise mentioned in the policy, we do not trade, sell, or rent personally Identifiable Information of our customers, collected on our website. We will only disclose your personal information to third parties to charge your credit card, order tracking purposes, fill your order, deliver the order, and send promotional emails to you on behalf of us. The third parties may not use your information for any other purpose than to provide services as requested by FlowerShop18. From time to time, we may need to disclose a limited amount of your personal information to direct marketing companies for the purpose of trade or rent.

Moreover, we may disclose your personal information for legal enforcement or apply our Terms and Conditions, or to protect the interests, rights, and safety of our users, others, and ourselves. 

Your Comments
 
Flowershop18.in welcomes feedback concerning this Privacy Policy. Please send your comments and questions to care@flowershop18.in
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