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 FAQ

Frequently Asked Questions ( Send Flowers, Gifts to India, India Shopping)

Q. Is it safe to buy flowers and gifts online?

A. When you buy flowers and gifts online with FlowerShop18, you can be assured of doing the most secured transactions with 100% protection of your personal and bank details. We are a reputable online florist, conforming to reliability standards of the Better Business Bureau. We not only guarantee excellent quality of flowers, cakes, and gifts, but also ensure that all your online transactions are securely encrypted. We also keep customer information absolutely confidential, unless needed by the law enforcing agencies.

Q. Where does FlowerShop18 deliver flowers and gifts?

We are a premium florist online, delivering fresh and exotic flowers and gifts across 350 cities in India. To cater to the unique needs of customers globally, we have expanded our reach, offering prompt and reliable delivery in 120 countries, worldwide. We make it remarkably convenient to buy flowers and gifts online, rendering a hassle-free and user-friendly shopping experience on the Internet.

Q. What are the modes of payment accepted by FlowerShop18?

We are a top-notch online florist in India, with the mission to deliver supreme customer satisfaction and expediency. We offer integrated CCAvenue Payment gateway, facilitating convenient and secured payments online. We accept all major credit cards, debit cards, Internet banking, and direct fund transfer to our bank account. You can also send us a cheque or draft directly to our bank account numbers as provided herewith:

Flower Valley  A/c NO 628105500014, ICICI Bank Ltd, Lucknow Branch, Lucknow, RTGS/NEFT IFSC Code: ICIC0006281

Q. Are there any hidden charges or delivery charges?

We do not charge any handling expense or other fees, separately. Delivery in some of the major cities is free, while it varies for remote locations, depending on the location.

Q. Is it necessary to disclose my bank account information and credit card number online?

To authenticate online payment process, it is important to disclose your bank account information and credit card number. We work in association with highly secured payment gateway that guarantees 100% security of your credit card details and bank information.

Q. What about my personal details? Is it secure online?

At FlowerShop18, we do not share customer information with third party or use it for any purpose other than what is specifically asked by you. Therefore, your personal details are completely safe with us. Refer to our Privacy Policy for more information.  

Q. How can I trust FlowerShop18 to deliver good quality flowers and gifts?

FlowerShop18 is the finest online florist that has a vast network of local flower growers and vendors who have been in business for at least 10 years. In addition to quality checks, we ensure that only fresh and excellent quality items are delivered in a prompt and reliable manner.

Q. Do you offer same day delivery?

Yes, FlowerShop18 provides same day delivery services anywhere in India, provided all orders are placed on/before 4 pm.    

Q. I have more queries ! Can I talk to someone ? 
A. Certainly. Feel free to call us 24 hours a day at +91
8756494444

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